Privacy Policy

At Vintriko, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use this information, and the measures we take to protect your data. By using our services, you consent to the data practices described in this policy.

Information We Collect

Vintriko collects various types of information to provide our customers with an outstanding ticket purchasing experience. The information we collect includes:

Personal Information: When you register, purchase tickets, or subscribe to our newsletters, we may collect personal details such as your name, email address, phone number, and billing information.
Payment Information: We do not store your credit card details. However, we may collect your payment details through secure third-party payment processors.
User-Generated Content: If you choose to leave reviews or feedback, any information you provide will be collected as user-generated content.
Device Information: We may collect information about the device you use to access our services, including the IP address, browser type, and operating system.

How We Use Your Information

Your information is utilized for various purposes, such as:

To process transactions and send you order confirmations.
To provide customer support and respond to inquiries.
To improve our website and services based on user feedback and analytics.
To send periodic emails regarding your order or other products and services.
To notify you about changes or updates to our services.
To prevent fraud and enhance security measures.

Cookies and Tracking Technologies

Vintriko uses cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Some of the ways we utilize cookies are:

To remember user preferences for a more personalized experience.
To monitor website traffic and usage patterns to enhance our services.
To serve targeted advertisements and analyze the effectiveness of our campaigns.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide analytics, or perform tasks on our behalf. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Data Security

Vintriko takes the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information. This includes:

Using secure servers to store your data.
Enforcing strict access controls to restrict unauthorized access to your personal information.
Regular security assessments and updates to our data protection measures.

Your Rights

You have the following rights regarding your personal information:

The right to access your personal data and request copies of it.
The right to request rectification of inaccuracies in your personal data.
The right to request deletion of your personal data when it is no longer necessary.
The right to restrict or object to the processing of your personal data.
The right to data portability, allowing you to request the transfer of your data to another service provider.

Children’s Privacy

Vintriko does not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us. We will be glad to assist you and address your inquiries regarding our privacy practices.

Thank you for trusting Vintriko with your ticket purchasing experience. Your privacy is a priority for us, and we are committed to protecting your information in adherence to this Privacy Policy.